Artur PopovProduct designer & developer
Guide

Landing page or multi-page website: which do you need?

A landing page fits when someone needs to understand one offer and take a next step: book, enquire or get in touch. Separate pages become useful when different services or audiences need different information before making a decision. I start with those visitor journeys, then work out the page list.

Below are questions to help choose a structure and two fictional examples. They show when a single page is useful and when separating the information makes the journey clearer.

What the two formats mean here

By a landing page, I mean one main page for a particular offer. It can contain an introduction, photographs, terms, questions and a form. A separate privacy notice does not change the purpose of that main page.

A multi-page website has several sections with their own purpose. Children’s classes and a corporate workshop, for example, might need separate addresses because their visitors need different details. Navigation helps people find the relevant option.

Page length does not settle the choice. A short homepage linking to five separate services has a different structure from one long page about a single service. A second language also needs its own content work, whichever format you choose.

Four questions to answer first

  1. What is the visitor choosing? One offer, or several services they need to compare?
  2. What must they know before getting in touch? Is that information the same for everyone?
  3. Where will a link take them? Someone might arrive from an advert for one class, a personal recommendation or a search for a specific service.
  4. What needs updating? Who maintains the programme, terms, photographs and contact details, and how often?

Use ordinary descriptions. “Parents need different information from corporate event organisers” tells us more about structure than “we need a modern, substantial website”.

Compare the work the page needs to do

Question One landing page Several pages
What are we explaining? One main offer Several services with their own conditions
How does someone decide? They read the relevant details in sequence They choose a section and explore their option
Where do external links lead? To the offer page or a section within it Directly to a particular service, programme or resource
How is content organised? A sequence of sections about one offer Shared navigation and content for individual pages
What needs checking before launch? The main journey, content, contacts and enquiry The same checks, plus navigation and content across sections

This helps choose a structure, not a price. Content, languages, design, editing arrangements and connected services also affect the work involved.

Worked example: a single pottery workshop

Imagine a studio running an evening pottery workshop. A visitor wants to know what they will make, who the class suits, where it takes place and how to book.

For this offer, I would start with one page covering:

An advert for that particular workshop can lead to this page. A form alone does not make online payments, live availability or automatic booking confirmation part of the scope. Each is a separate requirement.

Worked example: several studio programmes

Now imagine the same fictional studio offering adult groups, children’s classes and corporate events.

A parent needs age limits and participation rules. A company organiser needs the group format and a way to discuss the programme. On one long page, each visitor would have to find their own set of conditions.

Here I would consider an overview and a separate page for each programme. A link could take someone straight to the relevant information rather than asking them to work through unrelated sections.

Three programme names do not automatically require three pages, though. If they are variations of one class with the same conditions, keeping them together may be clearer. I would separate them when the questions and information needed for a decision differ.

When the problem goes beyond page count

A filterable catalogue, customer account, booking system with live availability or payment flow changes how the website behaves. Describe these requirements separately, regardless of the initial page count.

Editing matters too. If someone needs to change the programme every week, specify which information they maintain and how they check the result. The label “multi-page” does not choose a content management system for them.

A one-page website can appear in search. Separate pages can explain different subjects individually, but page count alone does not guarantee impressions or enquiries.

Google’s SEO Starter Guide discusses useful content, clear organisation and links between relevant resources. My practical rule here is to give a topic its own address when it has a distinct purpose and a worthwhile answer.

For each possible section, write down who will arrive, what they need to know and what content you can provide. If several proposed pages repeat the same offer with a few word changes, review the structure first.

Can you start with one page?

Yes, if it serves the current need. Before development, name a likely future change: another service, a second language or a standalone resource. That gives us something concrete to discuss when planning links and updates.

I would not promise that any landing page can grow into a large website without rework. That depends on its implementation and the requirements that emerge later.

What to bring to the discussion

Before filling in a brief, list:

If this leads to one main page, continue with the landing page brief. It covers materials, enquiries and the checks before launch.

I build new one-page websites. If your needs call for a broader structure, identify that before estimating the work so the scope is clear when you discuss it with a developer.