Effective date: September 24, 2026
In short
Milo is an illustrated story app for children to use with a parent or guardian. The app has no account, advertising, third-party analytics or developer-operated server. It does not send a child’s reading activity to Artur Popov.
Apple processes purchases through the App Store. Artur receives personal data only when an adult chooses to email support.
Who is responsible
Artur Popov, an individual developer based in Spain, is the controller for support correspondence he receives about Milo.
For privacy questions or a request about support correspondence, email pixelsnakeinfo@gmail.com.
Information Milo does not collect
Milo does not require registration or create its own user account. It does not send the following information to Artur:
- a child’s name, age, photograph, location, contacts, camera or microphone recordings;
- reading history, progress, selected stories or actions on a page;
- advertising identifiers or information used for behavioural profiling;
- data for third-party analytics or personalised advertising.
Milo contains no ads, advertising SDKs or third-party analytics SDKs. Artur does not sell personal data or use it to track people across apps or websites.
Information processed on your device and by Apple
Stories are included with the app. Milo does not save reading history, reading progress or selected stories after use.
Milo Premium is purchased and managed through Apple’s App Store and StoreKit. Apple processes Apple Account, payment and purchase information under Apple’s Privacy Policy. Milo uses StoreKit on the device to check whether paid stories are available. Artur does not receive your card number, billing address or full Apple Account information.
Apple may provide Artur with aggregate business reports, such as totals for downloads, purchases, renewals, cancellations or refunds. They are not used to identify a child or create a reading profile.
Support emails
Feedback and support are available only in Milo’s parental area. When an adult chooses to contact Artur, Milo opens the system email composer. The message is not sent until the adult uses the system send control.
If you send an email, Artur receives the sender’s address, the message, attachments and any information voluntarily included. He uses it to answer, troubleshoot, consider feedback and improve Milo. The legal basis is a legitimate interest in providing support, or Article 6(1)(b) GDPR where the message concerns a purchase or possible contract.
Please do not send a child’s name, photograph, precise location, health information or other unnecessary personal data. If Artur receives it, a parent or guardian may request deletion.
Your email service and Google, which provides Artur’s Gmail inbox, may also process the message under their own terms. They may process data outside the European Economic Area using safeguards provided under their applicable privacy terms.
Retention and sharing
Support correspondence is kept for up to 12 months after the last reply, unless a longer period is necessary to meet a legal obligation, resolve a dispute or establish, exercise or defend a legal claim. It is then deleted or anonymised.
Artur does not sell or rent personal data. Information may be processed by Apple for App Store and StoreKit functions, by the email providers involved in a support message, by Google for the support inbox, or by authorities where disclosure is legally required.
Children’s privacy
Milo is designed for a child to use with an adult. It does not ask children to submit personal data. Purchases, subscription management, support and legal links are in the parental area. If you believe that a child sent personal data in a support message, contact Artur to request deletion.
Your rights
Depending on applicable law, you may ask to access, correct, delete or restrict processing of your support correspondence; object to processing based on legitimate interests; or receive a portable copy where the right applies. Email pixelsnakeinfo@gmail.com. Artur may request information needed to confirm that the request concerns your message.
You may complain to the Spanish Data Protection Agency (AEPD) or to the supervisory authority where you live or work.
Changes
If Milo’s data practices change, this policy will be updated before or when the change takes effect. The date at the top identifies the latest version.